Bristol Recreation Department
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Refund Policy


Refund Policy

If you are dissatisfied with a program after the first session (class), you must submit a written explanation to Bristol Recreation Department prior to the second session (class) to be eligible to receive a refund. In the event of an extended illness or injury, we must be notified immediately and we will issue a prorated refund. We cannot issue refunds for trips, special events, ticketed events, and no refunds are given for a single session. Refunds will be issued for programs canceled by the Bristol Recreation Department. An administration fee of $5.00 will be charged for all processed refunds. 


If an individual cancels/drops out of a program, the following will be the refund policy:
  • Cancellation 2 weeks of the start date: Full refund minus a $5 administration fee.
  • Cancellation 1 week from start date: Account Credit.
  • Within 48 hours of the program's start, or after the program has started: No refund will be available, see "Refund Policy" above. 
Refund Checks can take up to two weeks to process. We are currently unable to process returns directly on credit cards.





 





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