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Refund Policy


If you are dissatisfied with a program after the first session (class), you must submit a written explanation to Bristol Recreation Department prior to the second session (class) to be eligible to receive a refund. In the event of an extended illness or injury, we must be notified immediately and we will issue a prorated refund. A medical and/or doctor’s explanation will be required. We cannot issue refunds for trips, special events, ticketed events, and no refunds are given for a single session. Refunds will be issued for programs canceled by the Bristol Recreation Department. An administration fee of $5.00 will be charged for all processed refunds.